Service Engineer South Wales

Overview

Field Service Engineer based in South Wales. Full-time, Monday to Friday. This role involves on-site servicing, inspections, installations and repairs across customer locations. It is hands-on, physically demanding at times, and requires someone reliable, practical and comfortable working independently on the road. Full training is provided, and previous direct experience is not essential.

Responsibilities

• Visiting customer sites, including schools, to carry out servicing and safety checks
• Carrying out minor repairs and adjustments, including replacing parts and maintaining moving mechanisms
• Completing installations, repairs and servicing to a consistent standard
• Identifying faults and resolving issues efficiently while on-site
• Completing service documentation and recording work carried out
• Carrying out quality and safety checks following work completion
• Working independently, managing daily schedules and travel
• Following health & safety procedures at all times
• Feeding back recurring issues or product faults to the wider team

What we’re looking for

• A practical, hands-on individual who is confident using tools
• Comfortable working on the road and visiting multiple sites
• Able to work independently and manage time effectively
• Good problem-solving skills and attention to detail
• Physically fit – the role involves manual handling and site work
• Full UK driving licence
• Engineering or technical experience is helpful but not essential – full training is provided

Role details

• Field-based role with regular nationwide travel
• Occasional overnight stays depending on location
• Company vehicle provided
• Permanent, long-term position within an established service team
• Salary is fixed within the current structure and consistent across the team
• This role suits someone who enjoys practical work, autonomy, and being on-site rather than desk-based, and who wants a stable, long-term position with training and support

Compliance and checks

• DBS Check will be taken
• DVLA Check will be taken

Application notes

All qualified applicants will be considered in line with the Equality Act 2010. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

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