Vehicle Movement Specialist

Do you put your customer’s needs in the heart of everything you do, ensuring that you deliver a high standard and professional service to your customers?

As a Vehicle Movement Specialist your role is primarily to collect and deliver customer vehicles as well as assisting our customers in our busy yard and with general vehicle movement.

For this role it is essential that you have held a full UK drivers licence for a minimum of 5 years.

Working Hours

7.00am to 5.00pm with 1 hour unpaid lunch break Monday to Friday – 45 hours per week.

Salary

£29,741.40 per annum

Benefits Package

• 22 days holiday + public holidays
• Increased loyalty service holidays (3yrs / 5yrs / 7Yrs / 10yrs)
• Holiday + Purchase Scheme
• Statutory employer pension
• Free Class IV MOT per year
• Mental Health First Aiders
• Health and Wellbeing Support
• Referral bonus if you introduce your friends
• 2x basic salary life insurance
• Paternity pay – Full 2 weeks
• Corporate uniform provided
• Cycle to work scheme

Role Responsibilities

• Timely and efficient vehicle collections and deliveries as directed by the Service Manager/Workshop Controller
• Moving vehicles on and off site
• Moving vehicle around the site – ready for workshop repairs to be completed
• Reporting all vehicle accidents, damages, and faults promptly and in accordance with company policy.
• Completion of necessary administrative tasks as required by the client.
• Always ensuring the security of customers’ vehicles and their property.
• Adhering to HSE policies and utilising personal protective equipment (PPE) when necessary.
• Maintaining professional appearance and delivering customer service in line with company policy.

Qualifications

• Full UK drivers licence, held for a minimum of 5 years
• Previous or current experience in a similar role
• Reliable, flexible, positive and professional
• A ‘Can-do’ attitude, with willingness to take on any task
• Good team player with the ability to plan and prioritise own work load
• Exceptional customer service and communications skills
• Ability to handle customer complaints and diffuse difficult situations calmly.
• Applicants must be over the age of 25 for insurance stipulations.
• No more than 6 points accepted for minor driving offenses; no DR10s.

Applicants must be based in the United Kingdom.

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