Test And Commissioning Engineer – Electrical

Test and Commissioning Engineer – Electrical

Our client, one of the world’s leading engineering companies based in Wymondham, are currently seeking a Test and Commissioning Engineer to join their growing team.

This is a fantastic opportunity to work for a forward thinking, prestigious organisation who will develop and encourage the right committed individual, to achieve the very highest levels within their career.

Are you looking for an onshore, non-shift role in the electrical industry? Are you a strong communicator with technical expertise and excellent problem‑solving skills? If so, this could be the role for you!

Key Responsibilities

• Responsible for testing and commissioning new company products.
• Provide technical support: respond to inquiries and troubleshoot technical issues reported by customers, diagnosing software and component issues and providing solutions remotely.
• Remote support: assist users with remote application access, configuration settings and remote software installations.
• Documentation and knowledge sharing: document support activities, troubleshooting procedures and solutions in knowledge bases or ticketing systems.
• User training and education: provide user training and guidance on the clients equipment.
• Escalation and collaboration: collaborate with other teams or third‑party providers to resolve complex issues that cannot be resolved remotely, ensuring timely resolution and minimal disruption to operations.
• Customer communication: communicate with end‑users or customers professionally and courteously, providing updates, explanations and guidance throughout the support process to ensure a positive customer experience.

Key Requirements

• Technical expertise and problem‑solving skills.
• Strong knowledge of 3‑phase power systems.
• Customer service orientation to effectively support users and maintain reliability in a remote environment.
• Knowledge of PLC software would be advantageous.
• Minimum NVQ Level 3 Electrical Engineering.
• Strong knowledge of electrical equipment.
• Strong communication skills, collaborating with all departments.

Benefits

• Electric car scheme.
• Health cash plan from Bupa.
• Flexible working.
• 25 day holiday.
• Pension scheme.
• Bonus scheme.
• Employee assistance programme.

Training will be provided in house.

Todd Hayes Ltd is an equal opportunities employer. We will keep your details on file for future suitable opportunities.

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