Sustaining Engineer
Sustaining Engineer is a hands-on role for a talented engineer to identify the root cause and solve critical production issues. This is a cross-functional role where you will become the subject-matter expert (SME) for some modules/services. You will debug Enterprise Java applications, work with customer engagement and development teams to identify the root cause and enable a resolution. Ideally, this role is for a seasoned individual with experience in both front-end and back-end development.
Responsibilities
- Prioritize tasks and accurately document the nature of the reported problem. Triage and remediate high-priority issues and bugs.
- Deep dive into an issue, analyze it, and identify solutions to resolve it. Propose any code fixes to the development team for further resolution.
- Be proactive and manage multiple high-priority threads.
- Develop a broad understanding of Aera’s technical architecture.
About You
- Strong analytical and problem-solving skills.
- Bachelor’s/Master’s in Computer Science or a related field.
- 5+ years of experience in Java and experience with SQL.
- Ability to analyze root cause for issues by looking at log files.
- Passionate about developing strong expertise in their area and becoming an SME.
- Interested in learning new technologies.
Benefits
We offer a competitive salary, company stock options, comprehensive medical, vision, and dental plans, a 401(k) plan, flexible paid time off, generous parental leave, and many other perks. We promote a flexible working environment to ensure a healthy work-life balance and provide a fully stocked kitchen with snacks and beverages when working from the office.
Equal Opportunity
Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, Aera Technology will consider for employment qualified applicants with arrest and conviction records. Aera Technology respects the privacy of your data. Please read our European GDPR privacy candidate notice.
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