I’m working with a software solutions business based in Rugby who are looking for a highly capable and driven Technical Consultant to join their Professional Services team delivering complex, software-based solutions to customers across a range of sectors including government, aerospace & defence, banking, and healthcare.
Working as part of a collaborative delivery team, you will partner with Project Managers, Account Managers, and other Technical Consultants to ensure successful implementation and long-term customer success.
Key Responsibilities
In this role, you will be responsible for delivering end-to-end technical consulting services, including:
- Capturing and analysing customer requirements
- Designing and implementing technical solutions
- Installing, configuring, and deploying enterprise software
- Delivering training, acceptance testing, and go-live support
- Acting as a subject matter expert across the product suite
- Collaborating with internal teams including Pre-Sales, Product, and Engineering
- Troubleshooting and resolving complex technical issues
- Producing clear documentation, reports, and status updates
- Supporting system upgrades and enhancements
- Contributing to Statements of Work (SoWs)
- Ensuring smooth transition to support teams post-delivery
You will work closely with both technical and business stakeholders, building strong relationships and ensuring solutions align with customer needs.
Skills & Experience
Essential:
- Degree in Computer Science, IT, or a related discipline
- 10+ years’ experience in software or systems integration environments
- Minimum 5 years’ hands-on experience deploying enterprise security solutions
- Strong troubleshooting and problem-solving skills across enterprise systems
- Excellent communication and stakeholder management abilities}
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