Deputy Manager

Deputy Manager

Location: Smethwick, Birmingham

Salary: £14.79 per hour

Contract Hours: 42

We are unable to consider skilled or student visa applicants for this opening.

Purpose of the post

• Delivery of a quality service designed to meet the individual needs of all service users.
• Ensuring that staff are equipped with the necessary skills through training, experience and supervision.
• Participating in the delivery of the service which takes into account all of the day‑to‑day operational requirements and also quality measurements and monitoring.
• Deputising for the manager and being the responsible manager in their absence, carrying out all the duties that this position entails.

Main Duties & Responsibilities

• Coordinate the assessments of the individual service users, and from this draw up their service plans in conjunction with other significant people.
• Review, reassess and change service plans to ensure they are up-to-date and in line with the individual needs.
• Allocate the implementation and recording of the service plans to staff members who have the skills or will be given the training to enable them to fulfil the job in a responsible and professional manner.
• Offer individual support when necessary, and assess specialist support for the person, if required.
• Enable the service user to express their views and take these views into account when setting service plan objectives and service provision.
• Ensure the development of training opportunities for service users to develop new skills.
• Ensure the communication of information to all service users on their individual service contracts, the quality measurements, and clear guidelines on how they might access the complaints procedure.
• Ensure a good standard of professional care for all service users at all times.
• Contribute to the maintenance of positive contact between the centre and the families/carers of every user and encourage their active participation in plans.
• Staffing and staff leadership

What you’ll need

• Caring and fun nature
• Enjoy going out and about.
• Happy and friendly personality
• Excellent problem-solving skills
• Experience of working with adults with autism
• Experience of working with adults with learning disabilities
• Excellent communication skills
• Excellent writing skills
• Ability to keep calm under pressure
• Passionate about making a positive difference in someone else’s life

Qualifications

• Health & Social Level 3 Adults is essential

Company Values

• Friendly
• Positive
• Empowering
• Person-Centred
• Innovative

Rewards & Benefits

• Blue Light Discount Card
• Industry Standard Benefits
• Ongoing learning & development programs
• Career Development / Progression
• Free DBS Check
• Free Employee Assistance Programme
• CareTech Foundation: the opportunity to apply for family and friend grant

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