Product Manager

## Product ManagerApplylocations: UKtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR0000028# **Who are WebBeds?**WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.# **What makes us stand out?*** We are a wholesale global travel organisation* We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries* We partner with over 430,000 properties in more than 15,000 destinations* We work with more than 44,000 travel companies in 139 source markets* We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.# **What will your functions be?**As a Product Manager, you will play a major role in maintaining our relationships with hotel partners. Serving as their main point of contact, you will be responsible for reviewing and loading hotel contracts, optimizing the products on offer, and assisting partners with the operation of our internal platforms. In this role, you will take ownership of product optimization for either a single destination or a larger geographical area, adjusting your focus as needed to meet the evolving needs of the business.Working closely under the guidance and direction of the Contract Manager, you will implement market strategies for your assigned region and execute targeted actions to ensure their overall commercial success.Responsibilities include but not limited to:* **Hotel partner relationship management:** Build and maintain direct relationships with hotel partners and address their queries.* **Contract and offer loading:** Assist with loading of contracts via Fresh Desk platform and last-minute offers.* **Allocation and availability maintenance:** Maintain contractual hotel allocations, last-minute availability, and overall portfolio availability regularly and as required.* **Promotions and special offers:** Work with Hotel partners and Contracts Manager on special offers and promotions.* **Stop sales management:** Review, accept, or negotiate against stop sales.* **Production evaluation and follow-up:** Evaluate production and determine follow up action jointly with Contracts Manager and as directed by Line Manager.* **Partner training and enablement:** Implement the training of hotel partners on supplier interface and usage of extranet tools.* **Competitiveness report execution:** Undertake tasks related to the competitiveness report.* **Price comparison and rate optimization:** Undertake regular price comparisons for a given destination to ensure we have the best rates.* **BAR contract mapping:** Assist with mapping and loading of BAR contracts.* **Booking recovery implementation:** Analyse, investigate, and implement recovery of 3P bookings to DC according to departmental parameters.* **Portfolio management and coverage:** Additional responsibilities may include directly handling a small portfolio of suppliers as directed by Line Manager.* **Lead and opportunity identification:** Informing Contracts Managers of new leads and opportunities.* **Contract Manager business trip support:** Assist Contracts Manager with urgent tasks whilst they are on business trips as and when required.* **Inter-departmental communication:** Inter-departmental communication including accounts, reservations and customer care department, content, etc.# **What are we looking for?*** English is a must at an advanced level.* Work experience in a similar role and /or with other contracting platforms is a plus.* Commercial awareness in the travel industry.* Ability to build effective working relations both internally and external.* Personal effectiveness with strong communication and influencing skills.* Comfortable using phone to negotiate with suppliers.* Experience in working in fast paced and multi-cultural environment.* Proactive, with ability to offer solutions to issues encountered.* Good Microsoft Office knowledge, especially Excel and Outlook.* Ability to use multiple systems.* Team player.* Ability to negotiate.* Ability to work independently as well as part of the team.* Ability to prioritize.* Organized with impeccable attention to detail.* Numerically astute.# **Why choose us as your next destination?**We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.* International highly skilled group of experts from all around the globe* Dynamic environment with the chance to grow, influence & impact change* Disruptive, fast-growing market leader within travel & endless possibilities* Culture built on collaboration empowerment and innovation**Web Travel Group** is a global B2B organisation servicing the travel industry, connecting hotels and other travel sellers to a diverse network of travel buyers all over the world through our trade only digital travel marketplace brand –WebBeds. **WebBeds** provides powerful distribution solutions that make selling and buying travel easier. WebBeds connects hotels to sell rooms with travel buyers looking to find rooms for their customers, the travelling public. WebBeds partners are supported through a truly global footprint, we have a team of 2,000+ people in 120+ cites across 50+ countries speaking 50+ languages – all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service. **Hotels and other suppliers** – global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through cutting edge solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. **Travel buyers** – online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they cansearch, shop and book online through one of WebBeds trade only booking sites.#J-18808-Ljbffr…