Customer Care Specialist — CRM & Quality

Bromcom, located in Bromley, is seeking a Customer Care Administrator to ensure customers receive the highest level of service. You will serve as the primary contact, handle queries within SLAs, and maintain the CRM system.

The ideal candidate has experience in customer service and strong organisational skills, along with proficiency in Microsoft Office Suite. The role includes working collaboratively and identifying process improvements to enhance customer satisfaction.

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