{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Hotel Luggage Porter – Dakota Manchester Airport”, “description”: “
Contract & Pay
Earnings are £12.71 per hour plus tips. Full‑time and part‑time positions available. Full‑time: Permanent contract, 37.5 hours per week; shifts 13:00‑20:00 any 5 days of the week. Part‑time: Permanent contract, 14 hours per week; shifts 13:00‑20:00 or 08:00‑16:00 any 2 days of the week.
Primary Role Responsibilities
- Welcoming all guests who arrive, providing bag portering and working closely with Reception to provide a seamless experience.
- Ensure the lobby, entrance, and forecourt areas remain clean, tidy, and guest‑ready at all times.
- Provide consistently excellent guest service in accordance with our service principles and values, ensuring all guests receive special attention and recognition.
- Coordinate luggage storage, tagging and retrieval accurately and with care.
- Work closely with all departments, especially Reception, to ensure excellent communication and proactively assist other departments as required.
- Manage the welcome and seating of any groups of guests before entering the building.
- Offer additional services to make the guest experience more seamless, e.g. making restaurant reservations, assisting with directions, providing local recommendations.
Applicant Requirements
The successful applicant will have/be:
- Hands‑on approach to all aspects of the role, being proactive in carrying guests’ luggage and providing general assistance.
- An enthusiastic individual who promotes a culture of positivity.
- Task‑oriented with pride in the work and attention to detail.
- Flexible with shift patterns and available around the needs of the business.
- Successful candidates must have researched our brand and a genuine desire to be part of our team.
How to Get Here
Dakota Manchester Airport is at 7 Enterprise Way, Manchester, M90 4AD.
- Train: About a 10‑minute walk from Manchester Airport station, with frequent direct services from Manchester Piccadilly and across the North West.
- Tram: Metrolink Blue Line runs from Victoria via Central Manchester to the airport main station (approximately 10 minute walk away).
- Bus: Bee Network routes (43, 103, 130, 199, 248, 288, 313, 368) serve the airport; some stop a few minutes from the hotel, others at the main station (approximately 10 minutes walk away).
- Car: No on‑site team parking; public transport is recommended.
- Cycling: Good local routes; secure bike storage available at the team entrance.
What We Offer
- Financial: Special discounts on stays and dining at any Dakota; bonuses for referring a friend and when mentioned on Trip Advisor; an additional holiday day on the first anniversary; meals on duty and uniforming.
- Wellbeing: Access to our Employee Assistance Program including free private mental health support and counselling, video GP consultations, private prescription services, and daily rewards for shopping vouchers; support from in‑house Mental Health Champions; family‑friendly flexible working options; participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing.
- Career development: Accredited compliance training on employment; access to external certified resources via our Learning Management System; supportive continuous professional development culture with annual appraisal or PDP; opportunities for internal and external training courses and potential in‑house apprenticeships.
Apply
Please send us your up‑to‑date CV.
#J-18808-Ljbffr”, “datePosted”: “2026-05-22”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Dakota Manchester Airport”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__439324114__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=19285” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Manchester” } } }Company: Dakota Manchester Airport
Location: Manchester
Job Description:
Contract & Pay
Earnings are £12.71 per hour plus tips. Full‑time and part‑time positions available. Full‑time: Permanent contract, 37.5 hours per week; shifts 13:00‑20:00 any 5 days of the week. Part‑time: Permanent contract, 14 hours per week; shifts 13:00‑20:00 or 08:00‑16:00 any 2 days of the week.
Primary Role Responsibilities
- Welcoming all guests who arrive, providing bag portering and working closely with Reception to provide a seamless experience.
- Ensure the lobby, entrance, and forecourt areas remain clean, tidy, and guest‑ready at all times.
- Provide consistently excellent guest service in accordance with our service principles and values, ensuring all guests receive special attention and recognition.
- Coordinate luggage storage, tagging and retrieval accurately and with care.
- Work closely with all departments, especially Reception, to ensure excellent communication and proactively assist other departments as required.
- Manage the welcome and seating of any groups of guests before entering the building.
- Offer additional services to make the guest experience more seamless, e.g. making restaurant reservations, assisting with directions, providing local recommendations.
Applicant Requirements
The successful applicant will have/be:
- Hands‑on approach to all aspects of the role, being proactive in carrying guests’ luggage and providing general assistance.
- An enthusiastic individual who promotes a culture of positivity.
- Task‑oriented with pride in the work and attention to detail.
- Flexible with shift patterns and available around the needs of the business.
- Successful candidates must have researched our brand and a genuine desire to be part of our team.
How to Get Here
Dakota Manchester Airport is at 7 Enterprise Way, Manchester, M90 4AD.
- Train: About a 10‑minute walk from Manchester Airport station, with frequent direct services from Manchester Piccadilly and across the North West.
- Tram: Metrolink Blue Line runs from Victoria via Central Manchester to the airport main station (approximately 10 minute walk away).
- Bus: Bee Network routes (43, 103, 130, 199, 248, 288, 313, 368) serve the airport; some stop a few minutes from the hotel, others at the main station (approximately 10 minutes walk away).
- Car: No on‑site team parking; public transport is recommended.
- Cycling: Good local routes; secure bike storage available at the team entrance.
What We Offer
- Financial: Special discounts on stays and dining at any Dakota; bonuses for referring a friend and when mentioned on Trip Advisor; an additional holiday day on the first anniversary; meals on duty and uniforming.
- Wellbeing: Access to our Employee Assistance Program including free private mental health support and counselling, video GP consultations, private prescription services, and daily rewards for shopping vouchers; support from in‑house Mental Health Champions; family‑friendly flexible working options; participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing.
- Career development: Accredited compliance training on employment; access to external certified resources via our Learning Management System; supportive continuous professional development culture with annual appraisal or PDP; opportunities for internal and external training courses and potential in‑house apprenticeships.
Apply
Please send us your up‑to‑date CV.
#J-18808-Ljbffr…
Posted: May 22nd, 2026