Global Complaints Strategy & Controls VP

A leading global financial services firm in Edinburgh seeks a Head of Global Complaints, Strategy and Controls – Vice President. This role involves leading end-to-end complaints processes across various financial products, ensuring regulatory compliance, and driving customer-centric strategies. The ideal candidate will have substantial leadership experience in global complaints and proven success with regulatory engagements. This position offers an opportunity to shape the complaints lifecycle and improve operational controls, contributing to the firm’s commitment to excellence and client satisfaction.#J-18808-Ljbffr…