General Manager / Customer Director- Central London – Office

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My client a notable Property Company is looking for a General Manager / Customer Director / Senior Building Manager to oversee operations of a site circa 360,000sq ft. This role requires a customer‑focused mindset and delivery on ESG, Net Zero, WELL and WIRED Score initiatives.

Responsibilities

• Manage operations of a large‑scale commercial site.
• Mobilise from practical completion, oversee commissioning, and support tenant fit outs.
• Show prospective customers around and engage with end users (tenants) on a daily basis.
• Lead an on‑site team and foster a 'one team' ethos.
• Set and manage service charge budgets.
• Oversee health and safety on site, holding IOSH or NEBOSH qualifications.
• Engage with service partners to deliver a high level of tenant experience.

Qualifications

• Experience managing a site of similar scale.
• Experience in commissioning, tenant fit out, and practical completion processes.
• Knowledge of budget management and health & safety requirements.
• IOSH or NEBOSH certification.

Careers & Development

Opportunities to work on other developments may arise, and the company invests in employee career development.

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