About the role
As Engagement Director, you will operate at the pinnacle of Capgemini’s Public Business Unit, shaping the future of data‑led public sector transformation. You will lead major client engagements and large‑scale programmes where data, analytics, and AI improve decision‑making, operational efficiency, and citizen outcomes across critical national services.
Responsibilities
- Client Engagement & Relationship Management: Act as the primary point of contact for senior stakeholders, building trusted advisor relationships focused on data‑led outcomes, insight‑driven decision‑making, and long‑term capability development. Ensure satisfaction across all touchpoints.
- Programme Delivery: Lead the delivery of complex, data‑centric transformation programmes, ensuring they meet client objectives, are delivered on time, and within budget while aligning with Capgemini’s quality standards.
- Data and Analytics Strategy: Provide senior leadership on data strategy, analytics roadmaps, and governance, translating complex data challenges into actionable, value‑driven solutions aligned to priorities.
- Strategic Growth: Drive business‑development activities across the practice and the wider public sector, identifying and leading opportunities focused on data, analytics, AI, and insight‑led transformation. Lead proposals, bids, and grow consulting revenues through both existing and new client relationships.
- Governance & Risk: Oversee engagement governance, proactively manage delivery, commercial, and data‑related risks. Champion ethical, responsible, and compliant use of data and AI, ensuring compliance with regulatory and contractual obligations relevant to public sector delivery.
- Leadership / People Management: Lead large, complex, cross‑functional teams or major business functions, typically managing senior leaders and directors, demonstrating advanced leadership dimensions and behaviours.
Skills and Experience
- Delivery Excellence – Track record in leading complex, high‑value engagements (£15m–£30m+ transformation programmes) underpinned by sound commercial judgement and proactive risk management. Accountable for delivery outcomes, financial performance, and client confidence across multi‑year programmes.
- Data & Analytics Transformation Leadership – Senior‑level experience delivering large‑scale data and analytics transformation programmes, ideally within complex or regulated environments. Experience across data platforms, analytics, reporting, insight, advanced analytics, AI, and automation.
- Programme, Service & Operating Model Leadership – Significant experience in programme, service and/or transition management, leading complex, multi‑supplier environments where data platforms and analytics capabilities are core to business transformation.
- Digital & Technology Acumen – Digital transformation leadership with deep understanding of modern data architectures and analytics ecosystems. Fluent in both agile and waterfall delivery approaches and able to balance pace, risk, and regulatory compliance.
- Sector Knowledge – Deep expertise in operating models, regulatory landscapes, and the unique demands of organisations such as HMRC. Anticipate change, navigate complexity, and bring insight that shapes strategy at the highest level.
Essential
- Senior leadership experience delivering large‑scale data, analytics, or insight‑led transformation programmes.
- Strong commercial and P&L accountability at programme or account level.
- Experience leading complex engagements in public sector or highly regulated environments.
- Ability to engage credibly with executive and senior civil service stakeholders on data‑driven strategy.
Desirable Skills
- Experience leading public sector engagements, ideally in large government departments.
- Strong understanding of government procurement processes and frameworks.
- Eligible for UK Security Clearance.
- Relevant certifications (e.g., project/programme management, agile, Agile@Scale, SAFE, cloud, security, data).
Disability Confident Employer
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. During the recruitment process, you will be offered an interview to all candidates who declare a disability and meet the minimum essential criteria for the role. Please opt in during the application process.
Security Clearance
To be successfully appointed to this role, you must obtain Security Check (SC) clearance. This requires that the successful applicant has resided continuously within the United Kingdom for the last five years, among other criteria. Some posts may be restricted to sole UK nationals for security reasons.
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