Do you understand how buildings really operate behind the scenes? Do you enjoy combining engineering insight with client-facing commercial impact? Would you like a 4 day week!?!
A fast-growing, award-winning smart-buildings technology company is hiring a Senior Technical Account Manager (BMS / Smart Buildings) to help major property owners optimise building performance using advanced analytics and real-time data. Backed by significant recent investment and working with leading commercial portfolios, universities and public institutions, the business is experiencing strong growth driven by net-zero targets, smart building adoption and AI-enabled operational efficiency. This role sits at the intersection of building services engineering, customer success and sustainability impact.
Why Join~ Genuine opportunity to shape performance outcomes across large building portfolios~ Work for a purpose-driven scale-up delivering measurable energy and carbon reduction~4-day working week supporting work–life balance~ Exposure to enterprise clients and senior stakeholders~ Fast-growing tech environment with strong investment backing and product innovation~ Collaborative, supportive and sociable team culture
The Role Own the full lifecycle of key customer accounts , from onboarding through to renewal and growth Act as the technical interface between engineering teams and client stakeholders Analyse HVAC, metering and building control performance to drive optimisation Deliver training, insights and ongoing advisory support to ensure platform adoption Lead regular performance reviews and identify opportunities to expand contracts Translate technical data into clear commercial and operational recommendations Support continuous product improvement through structured customer feedback Help deliver tangible outcomes in energy efficiency, occupant comfort and maintenance strategy
The Profile Strong experience in technical account management or building services engineering Deep understanding of BMS systems — particularly Niagara (essential) Solid knowledge of HVAC systems, controls strategies and energy optimisation Experience with integration protocols such as BACnet, Modbus or similar Comfortable engaging senior stakeholders while maintaining technical credibility Highly organised, analytical and naturally inquisitive Motivated by purpose, sustainability and real-world performance impact Degree or HNC in Building Services Engineering (or similar) advantageous
Package & Benefits~ Salary typically £55k–£65k depending on experience~4-day working week (30 hours)~ Flexible hybrid working model~ Matched pension contribution~ Enhanced holiday allowance~ Employee wellbeing and assistance support”, “datePosted”: “2026-05-22”, “hiringOrganization”: { “@type”: “Organization”, “name”: “ReDefined Futures”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__439408980__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Senior Technical Account Manager (BMS / Smart Buildings) London | Hybrid | £55,000 – £65,000 + strong benefits | 4-day week
Do you understand how buildings really operate behind the scenes? Do you enjoy combining engineering insight with client-facing commercial impact? Would you like a 4 day week!?!
A fast-growing, award-winning smart-buildings technology company is hiring a Senior Technical Account Manager (BMS / Smart Buildings) to help major property owners optimise building performance using advanced analytics and real-time data. Backed by significant recent investment and working with leading commercial portfolios, universities and public institutions, the business is experiencing strong growth driven by net-zero targets, smart building adoption and AI-enabled operational efficiency. This role sits at the intersection of building services engineering, customer success and sustainability impact.
Why Join~ Genuine opportunity to shape performance outcomes across large building portfolios~ Work for a purpose-driven scale-up delivering measurable energy and carbon reduction~4-day working week supporting work–life balance~ Exposure to enterprise clients and senior stakeholders~ Fast-growing tech environment with strong investment backing and product innovation~ Collaborative, supportive and sociable team culture
The Role Own the full lifecycle of key customer accounts , from onboarding through to renewal and growth Act as the technical interface between engineering teams and client stakeholders Analyse HVAC, metering and building control performance to drive optimisation Deliver training, insights and ongoing advisory support to ensure platform adoption Lead regular performance reviews and identify opportunities to expand contracts Translate technical data into clear commercial and operational recommendations Support continuous product improvement through structured customer feedback Help deliver tangible outcomes in energy efficiency, occupant comfort and maintenance strategy
The Profile Strong experience in technical account management or building services engineering Deep understanding of BMS systems — particularly Niagara (essential) Solid knowledge of HVAC systems, controls strategies and energy optimisation Experience with integration protocols such as BACnet, Modbus or similar Comfortable engaging senior stakeholders while maintaining technical credibility Highly organised, analytical and naturally inquisitive Motivated by purpose, sustainability and real-world performance impact Degree or HNC in Building Services Engineering (or similar) advantageous
Package & Benefits~ Salary typically £55k–£65k depending on experience~4-day working week (30 hours)~ Flexible hybrid working model~ Matched pension contribution~ Enhanced holiday allowance~ Employee wellbeing and assistance support…