Customer Experience Advisor Temporary (6-month) Full-TimeBased in the north of Glasgow, Maryhill Housing has been established for over 40 years. We have over 3000 tenants and 700 owner occupiers who we provide a factoring service to. We offer a rewarding work environment and as a valued employee you will have the opportunity to make a real difference to both our local community and to people’s lives. As a Customer Experience Advisor, you will act as the first point of contact for all customers across multiple channels including telephone, email, social media and face-to-face interactions. You will operate within a robust customer experience performance framework with clear expectations around quality, responsiveness and customer outcomes. This role has a competitive salary of £31,792 to £35,332 , EVH Grade 5 PA13 – PA16 . In addition, you will receive an excellent benefits package , which includes 25 days annual leave (pro rata), 15 days public holiday (pro rata) and access to a contributory pension scheme.…
