Technical Account Manager (Microsoft Technologies)
UK Remote
£50,000 – £60,000
We’re partnering with a growing technology consultancy that’s looking to hire an Account Manager to take ownership of a portfolio of existing clients, focused on relationship management, delivery alignment, and account growth.
This is a UK‑wide remote role, with occasional client interaction and collaboration with internal delivery teams.
The Role
This is a client-facing Account Manager position where you’ll sit between the customer and delivery teams, ensuring strong relationships, smooth project execution, and identifying opportunities to grow accounts.
You’ll manage a small portfolio (6–7 clients), giving you the space to build meaningful relationships while having a clear focus on quality and long-term value.
You’ll be trusted to:
- Own and develop client relationships across your portfolio
- Identify and drive cross-sell and upsell opportunities
- Support delivery teams to ensure successful project outcomes
- Act as a trusted advisor to key stakeholders
- Take accountability for overall account health and growth
Key Responsibilities
- Manage and grow a portfolio of ~6–7 existing clients
- Act as the primary point of contact for all client interactions
- Build strong relationships with senior stakeholders
- Run regular account reviews and strategic conversations
- Identify opportunities to expand services within accounts
- Collaborate with technical and delivery teams to ensure projects stay aligned to client expectations
- Communicate progress, risks, and outcomes clearly to clients
- Support renewals, proposals, and commercial discussions
- Spot “white space” opportunities to drive long-term account growth
What We’re Looking For
- Proven experience as an Account Manager / Client Manager
- Demonstrated success in growing existing accounts (upsell / cross-sell)
- Comfortable working in a Scale-up environment
- Experience managing multiple clients simultaneously
- Strong stakeholder management and relationship-building skills
- Some project management or coordination experience
- Comfortable working in a client-facing, delivery-linked environment
- Commercial awareness with a consultative approach
Technical / Industry Background
- Experience working within a technology, SaaS, or consultancy environment
- Exposure to the Microsoft ecosystem is highly desirable (e.g. Dynamics, Power Platform, Data, AI)
- Experience working alongside technical teams and understanding delivery processes
To be considered, please respond with your latest CV.
…