Commercial Manager – Facilities Management (Government Sector)
Location: UK (Hybrid)
We are currently seeking an experienced Commercial Manager to take ownership of a major Facilities Management contract within the Government sector. This is a key role within the ISS UK Commercial function, responsible for protecting and driving commercial value across the full contract lifecycle.
This position requires a strong commercially minded individual who can balance strategic thinking with hands-on delivery, working closely with operational, finance, and client stakeholders to ensure strong governance, sustainable margin performance, and effective contract management.
Key responsibilities include:
- Leading the end-to-end management of contract variations, including identification, pricing, submission, negotiation, and recovery
- Acting as the primary commercial interface with the client for all contractual matters, negotiations, and dispute resolution
- Driving margin improvement, cost control, and long-term commercial sustainability of the contract
- Managing commercial risk, governance, compliance, and contractual obligations throughout the lifecycle of the contract
- Overseeing WIP, forecasting, and financial performance in partnership with Finance Business Partners
- Supporting operational teams with commercial guidance to ensure accurate pricing and cost recovery on billable works
- Translating commercial strategy into operational delivery outcomes
- Identifying commercial opportunities and mitigating risks proactively
- Building and maintaining strong relationships with senior stakeholders across client, operations, finance, and supply chain
Key requirements:
- Proven experience in a Commercial Manager or Senior Commercial role within Facilities Management
- Strong understanding of Government contracts, ideally including CCS and NEC frameworks
- Strong commercial and financial acumen with experience managing margin, risk, and pricing models
- Demonstrable experience in contract variation management and commercial negotiation
- Strong stakeholder management and client-facing experience at senior level
- Ability to analyse complex commercial data and translate into clear business decisions
- Strong understanding of contract, risk, and change management principles
- Proactive, driven approach with the ability to operate in a dynamic and fast-paced environment
This is an excellent opportunity to join a global organisation where you will play a key role in shaping commercial performance on a high-profile government contract, with further opportunity to support a wider portfolio following initial contract stabilisation.
If you are looking for a role where you can make a real commercial impact and work closely with senior stakeholders in a complex, high-value environment, we would be keen to speak with you
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