Test Department Team Leader

We are looking for an experienced Test Department Team Leader to manage the day-to-day operations of a busy electronics service and repair centre.

This role blends technical expertise with team leadership, ensuring high-quality diagnostics, repair, and refurbishment of electronic and electro-mechanical equipment.

Key Responsibilities

• Lead and develop a team of service technicians working on electronic and electro-mechanical systems
• Oversee diagnostics, inspection, repair, and refurbishment workflows to meet quality and turnaround targets
• Manage repair queues and prioritise workload to maximise efficiency
• Act as the technical escalation point for complex electronic fault-finding and repair issues
• Control refurbishment processes, including repair cost limits and final quality checks
• Approve service quotations and support customer enquiries with technical input
• Monitor stock levels of electronic components and coordinate with internal teams to ensure availability
• Track performance, report on KPIs, and drive continuous improvement across the service function

Skills & Experience

• Strong background in electronics or electro-mechanical servicing and repair
• Proven experience supervising or leading a technical team
• Solid diagnostic and fault-finding skills on electronic equipment
• Strong organisational skills with the ability to prioritise workload effectively
• Confident communicator with a professional, customer-focused approach

Desirable

• Qualification in electronics, telecommunications, or a related discipline
• Experience in a service centre or maintenance environment

For more information, or to apply, please contact Tom Calder

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