Sales & Service Team Manager

Manager – Sales & Service Team

£45k-£50k

• Godalming, Surrey | Office-based | Full-time (37.5 hrs)
• Must be within commuting distance of Godalming
• Occasional travel to Oxted required

We’re looking for an experienced and driven Sales & Service Team Manager to lead a high-performing team within a vibrant, customer-focused business. This is a fantastic opportunity to join an award-winning organisation known for its quality, service, and strong team culture.

The Role

You’ll lead two front-line teams (circa 10 people) across Godalming and Oxted locations.

Your focus will be on:

• Driving new business sales performance
• Delivering excellent client service and retention
• Ensuring operational efficiency and compliance
• Developing a positive, high-performing team culture

Key Responsibilities

• Deliver and exceed team sales targets
• Maintain operational and service standards
• Coach, support and develop team members
• Foster a positive, inclusive and results-driven culture
• Ensure compliance within a regulated environment
• Contribute to the wider Senior Leadership Team

About You

We’re looking for a confident, proactive leader who can take ownership and make sound decisions.

You will have:

• Minimum 3 years’ experience managing teams
• Strong communication and leadership skills
• A coaching mindset with the ability to develop others
• A positive, “can-do” attitude
• High levels of discretion and professionalism
• A full UK driving licence

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