DaaS Improvement Programme Director

Company: Lorien
Apply for the DaaS Improvement Programme Director
Location: London
Job Description:

DaaS Improvement Programme Director

We are currently hiring for a DaaS Improvement Programme Director to join one of our Insurance clients on a 6-month contract.

Inside IR35 – Hybrid

Experience

  • 10+ years’ experience delivering complex, large‑scale global technology programmes, including transitioning services into stable BAU operations; experience in device management is strongly preferred.
  • Demonstrated experience leading programmes in lean teams, with a hands‑on approach alongside clear programme accountability.
  • Proven leadership of global Technology teams within complex matrix organisations, including influencing without direct authority.
  • Significant experience in vendor and partner management, including commercial negotiation and performance management.
  • Strong understanding of modern device management technologies and end‑to‑end device lifecycle management.
  • Proven experience working with ServiceNow in an operational or IT service management context.
  • Experience operating within risk, compliance, and audit frameworks in regulated environments, both internally and with external partners.
  • Strong familiarity with ITIL/ITSM practices, service management, and operational governance.

If this role is of interest and would like to know more, please apply now!

Posted: May 23rd, 2026