Supply Chain Supervisor

What you’ll be doing?

• Lead and optimize 3PL partners across UK & EU for warehousing, fulfillment & transportation
• Manage domestic logistics (UK & intra-EU) – last-mile, carrier management & route optimization
• Handle inbound & outbound shipments from overseas (mainly Asia/HK) into EU/UK
• Own customs clearance, documentation, VAT, duties & regulatory compliance
• Provide full operational support for B2C, B2B and Retail orders (store replenishment, promotions, returns)
• Ensure accurate ERP transactions and compliance with Finance/Accounts
• Develop and implement SOPs; act as the bridge between UK/EU and Hong Kong HQ
• Monitor KPIs and drive continuous improvement as the business scales

Who are we looking for?

• 5+ years in supply chain / logistics / 3PL, with 2+ years supervisory experience
• Strong knowledge of UK & EU domestic logistics, international shipping & customs clearance
• Experience supporting multi-channel operations (B2C, B2B, Retail)
• ERP experience (NetSuite / SAP advantageous)
• Right to work in the UK

Why you should consider this opportunity:

• Stabilize and optimize UK/EU logistics network
• Implement clear global-aligned SOPs
• Deliver reliable service across all sales channels
• Build strong collaboration with HK HQ and local partners

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