Senior Learning Experience Designer – Leadership Skills & Behaviour (Contract)
Contract: 12 months
Location: London (Waterloo) – 3 days per week onsite, flexible
Rate: £550–£750 per day (depending on experience and engagement type)
Security: BPSS required
Interview Process: Teams interview followed by face-to-face in London
Start: ASAP (subject to onboarding)
Role Overview
We are seeking a Senior Learning Experience Designer to design and deliver immersive, high-impact leadership learning experiences as part of a national leadership development programme.
This role focuses on translating senior-level insight into practical, scenario-based learning interventions that build leadership capability in complex, operational environments.
You will design learning that reflects real-world decision-making across:
- Safety
- Performance
- Customer outcomes
- Commercial priorities
- System-wide integration
The emphasis is on behavioural change, not theory—creating learning that feels authentic, applied, and relevant to senior leaders operating in a complex system.
Key Responsibilities
- Design end-to-end learning interventions including:
- Leadership modules and session structures
- Immersive scenarios and simulation-based learning
- Reflection and application tools for leaders
- Translate strategic insight and curriculum frameworks into practical learning experiences
- Co-design content with subject matter experts across operational and corporate functions
- Develop facilitator guides and delivery materials to ensure consistent, high-quality delivery
- Ensure all learning aligns with leadership expectations, organisational culture, and inclusive learning principles
- Support pilot delivery, gather feedback, and iterate designs quickly and effectively
- Maintain high standards of learning design quality and consistency
Essential Experience
- 6–10+ years’ experience in Learning Design, LXD, or Instructional Design at a senior level
- Proven experience designing scenario-based or immersive learning interventions
- Strong track record of designing behavioural change learning for senior leaders
- Experience working with senior stakeholders and subject matter experts in complex environments
- Ability to deliver high-quality outputs at pace
Skills & Capabilities
- Strong learning experience design craft with ability to create structured, engaging learning journeys
- Expertise in scenario design, including:
- Realistic decision points
- Trade-offs and consequences
- Operational authenticity
- Ability to design for facilitation (timing, flow, group dynamics, usability)
- Clear, accessible communication style with minimal jargon
- Strong stakeholder engagement and influencing skills
- Iterative design mindset (prototype, test, refine)
Desirable Experience
- Experience in rail, transport, infrastructure, or other complex operational sectors
- Experience designing blended learning programmes (virtual and in-person delivery)
- Experience supporting organisational transformation or leadership culture change
Working Style
- Structured, fast-moving, and collaborative
- Comfortable working with ambiguity and evolving requirements
- Confident engaging senior stakeholders and challenging assumptions where needed
- Focused on practical application and real-world impact
What You’ll Deliver
- Pilot-ready leadership learning modules (slides, guides, materials)
- Scenario and simulation packs with structured decision-making frameworks
- Iterated learning assets based on pilot feedback and evaluation
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