Event Production Manager
Location: 1 Mentmore Terrace, Hackney, E8 3PN (Hybrid working)
About Us
We are no-fuss, straight-talking global brand experience experts.
We work with incredible industry-leading brands worldwide to co-create amazing live, hybrid and digital human-centred participatory experiences, and we want you – as the best talent – to join us as we continue to grow our award-winning agency.
Our motto:
Your Brand, Beyond Expectations — delivered by No Fuss Experts.
From creative concepts to flawless delivery, we deliver nothing less than excellence. We love collaboration, and our audience is at the heart of everything we do. We work with our clients to understand audience needs, desires and motivations, then combine the right strategy, creativity, technology and delivery to hit the mark every time.
We are ambitious, driven and agile, with expertise spanning end-to-end event delivery, creative production, technical delivery, hybrid and digital experiences, exhibitions, immersive environments and global live events.
The foundation of our work is how we live our values every day:
- PEOPLE OBSESSED – We put audiences and clients at the heart of everything we do
- EXECUTION EXCELLENCE – We pride ourselves on detail, innovation and flawless delivery
- THE BEST TALENT – We recruit, retain and grow exceptional people
- AGILE & SMART – We adapt quickly and communicate effectively
- HONE & OWN – We take responsibility, think like owners and support each other
The Role
We are looking for an experienced, proactive and highly organised Production Manager with a strong background in exhibitions and live events to join our growing team. This role is responsible for overseeing the end-to-end production of exhibition stands, brand activations, trade shows, and live event experiences.
The ideal candidate will have exceptional project management skills, strong supplier and client management experience, and a deep understanding of exhibition build processes and live event operations. You will work closely with creative, technical, and account teams to ensure projects are delivered on time, on budget, and to the highest standard.
You will manage all operational and technical delivery aspects of projects, coordinating suppliers, fabrication, AV, lighting, sound, logistics, crew and onsite activity.
This role requires someone who thrives in a fast-moving environment, enjoys problem-solving and can confidently manage multiple workstreams simultaneously.
Key Responsibilities
Project Management
- Manage end-to-end production delivery across multiple live events, exhibitions, and experiential projects
- Build and manage production schedules, budgets and key project documentation
- Prepare and manage budgets, schedules, and risk assessments throughout the project lifecycle
- Monitor project timelines and maintain quality control across all stages, including live event delivery
- Oversee onsite installations, live event delivery and de-rigs, ensuring projects run smoothly under tight timelines
- Coordinate all scenic and technical production elements including staging, set build, fabrication, logistics, AV, lighting, sound and crew
- Coordinate with creative teams and specialist suppliers to deliver all production elements
- Problem-solve effectively in fast-paced live environments and maintain high standards under pressure
Client Management
- Liaise closely with clients, venues, suppliers and internal creative and production teams throughout the project lifecycle
- Act as a key technical point of contact for clients and internal stakeholders
- Collaborate with Project Managers and Creative teams to interpret briefs and develop effective production solutions
- Contribute technical input during concept development, ensuring ideas are feasible and aligned with budget
Supplier & Technical Management
- Manage suppliers, freelancers and technical teams to ensure seamless delivery across all project stages
- Coordinate fabrication, logistics, AV, lighting, sound and technical production requirements
- Liaise with specialist suppliers and venues to ensure technical and operational requirements are met
- Ensure all production elements are delivered to specification, budget and timeline
- Support the preparation of tender documents, pitches, and technical proposals
Document & Process Management
- Oversee project administration, including documentation, reporting, and financial tracking
- Ensure health & safety compliance and operational best practice across projects
- Maintain accurate project records, schedules, budgets and production documentation
- Support operational planning and delivery processes across multiple projects
Internal Team Management
- Support the wider production team with planning, logistics and technical coordination
- Work collaboratively with internal creative, production and project teams
- Assist with resource planning and coordination across multiple live projects
- Maintain strong communication across internal departments to ensure smooth project delivery
What We’re Looking For
- 4+ years’ experience in a Production Manager role within events, experiential or creative agency environments
- Strong technical knowledge, including lighting, sound, AV, rigging, and event infrastructure
- Proficiency in AutoCAD
- Ability to read and interpret technical drawings and plans
- Good understanding of health and safety legislation
- Proven experience delivering multiple projects simultaneously across different scales and formats
- Strong experience managing clients, stakeholders and internal teams
- Excellent project planning and organisational skills
- High attention to detail and strong ownership of documentation and process
- Confident communicator with excellent written and verbal communication skills
- Ability to remain calm, proactive and solutions-focused under pressure
- Commercially aware with strong budget management skills
- Comfortable working in a fast-paced, evolving environment
- Experience across live, hybrid and digital events desirable
- Flexible approach to onsite work, travel and live event schedules
- Sense of humour essential
Technical Skills
- Proficient in G Suite / Microsoft 365
- Knowledge of Procim
- Experience using project management and workflow tools
- Comfortable working across multiple systems and platforms
- Awareness of data protection and GDPR best practices
- Understanding of AI tools and systems
What Success Looks Like
- Projects are consistently delivered on time, within budget, and to the highest production standards
- Exhibition stands, live events, and experiential activations are executed seamlessly from concept through to on-site delivery
- Strong relationships are built and maintained with clients, suppliers, venues, and internal teams
- Production schedules, budgets, and documentation are managed accurately and proactively
- Technical and operational challenges are resolved quickly and effectively under pressure
- Health & safety processes and compliance standards are maintained across all projects
- Internal teams feel supported, informed, and aligned throughout the project lifecycle
- Clients receive a high level of service, communication, and confidence in delivery
- Production efficiencies and supplier relationships contribute positively to project profitability
- The role contributes to the continued growth, reputation, and creative quality of the business
Package & Perks
- £55,000- £65,000 depending on experience
- Hybrid working model (3 days office / 2 days WFH)
- 25 days holiday + bank holidays
- Your birthday off
- Lieu days for weekend work
- Pension scheme with flexible contributions
- Workplace Childcare Salary Sacrifice Scheme
- Access to financial wellbeing and mortgage advice support
- Regular team socials and company events
- Personal development and progression opportunities
- Opportunity to work with global brands on high-profile projects
Equal Opportunities
White Label Live is an equal opportunity employer committed to inclusion and diversity. We welcome applications from all backgrounds and strive to create an environment where everyone can thrive.
The Small Print
- As we work in events, weekend and late-night work may be required during busy periods
- Food and taxis home will be provided for agreed late working hours
- Foreign travel, including the US and EMEA, will be required
- Travel and reasonable expenses will be paid in line with company policy
The Opportunity
This is an exciting opportunity for an experienced Production Manager to join a fast-paced events agency delivering high-profile exhibitions, live events and experiential activations. Working across a diverse portfolio of global brands, you will play a key role in bringing ambitious concepts to life through exceptional technical and production delivery.
You’ll be joining a collaborative team that values ownership, creativity, agility and people who genuinely care about delivering outstanding work.
This role offers genuine opportunity for growth within a scaling agency working on globally recognised brands and ambitious live experiences.
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