Client Services Executive

Job Description

Client Services Executive:

A fantastic opportunity for a polished Legal Receptionist to become the first point of contact for visitors and clients at a leading global law firm – where they invest in your ongoing training and development to help you thrive in your role from day one.

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• Salary up to £32,000
• Superb employee benefits
• Sabbatical leave after 5 years’ service
• Gym fee subsidy
• Bonus schemes
• Office based – City location

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Client Services Executive Key Responsibilities:

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• Answer calls promptly and professionally
• Deliver a five-star welcome to visitors, occupiers, and clients
• Manage visitor sign-in in line with security procedures
• Coordinate meeting room bookings using internal systems
• Provide audio-visual support for meetings and events (full training provided)
• Set up conference rooms and equipment, including laptops, screens, projectors, and video conferencing tools
• Configure room layouts (Cabaret, Theatre, Boardroom, Classroom) and manage partitions

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Client Services Executive Skills & Requirements:

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• Proven experience in customer service within a corporate setting
• Strong IT skills, including Microsoft Office (knowledge of Manhattan Datacraft is desirable)
• Excellent verbal communication and interpersonal skills
• Experience in AV/IT support (desirable but not essential)

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