BACKLOG BILLABLE WORKS MANAGER
Contract: Government
Location: London – hybrid role, open to candidates nationwide
Hours of work: 40 Hrs Per Week
Contract Type: Fixed Term Contract – 6 months
We are seeking an experienced Backlog Billable Works Manager to work alongside the Programme Lead for the Backlog, overseeing the planning, delivery and close‑out of billable remedial and reactive works across a large government estate.
Job Description
We are seeking a client‑facing professional who can bridge the gap between FM activity and Project / Programme Delivery, working across backlog and BAU workstreams.
This role will manage a team of Quantity Surveyors producing quotes for billable works up to £300k, with the majority of projects valued under £50k.
Reporting into the Backlog Programme Lead, the role requires close collaboration with Project Managers, technical colleagues, Asset Management, HSEQ, CDM, Projects and FM teams, while managing client expectations and working to tight deadlines.
The role is open to candidates nationwide and operates on a hybrid basis, with 2–3 days per week spent visiting sites or working from an ISS office.
Key Responsibilities
- Work alongside the Backlog Programme Lead to support delivery of backlog and BAU billable works.
- Manage and oversee a team of Quantity Surveyors producing accurate quotes for billable works.
- Coordinate with Project Managers to ensure effective delivery, completion and close‑out of small works projects.
- Manage client meetings and act as a key point of contact for project updates and expectations.
- Oversee subcontractor management, performance and compliance.
- Ensure works are delivered in line with programme, budget and governance requirements.
- Collaborate with internal stakeholders including Technical, Asset Management, HSEQ, CDM, Projects and FM teams.
- Support planning and prioritisation across multiple programmes and workstream.
About You:
- Proven experience delivering small works and billable projects up to £300k.
- Strong background across small works, lifecycle projects, asset management and reactive works.
- Experience in project management and/or the built environment.
- Excellent communication, interpersonal and stakeholder management skills.
- Ability to manage multiple priorities and work effectively under pressure.
- Strong contractor and subcontractor management experience.
- Strategic thinker with strong analytical and problem‑solving skills.
- UK Driving Licence required – due to site travel.
- Degree in Project / Programme Management, Construction Management or a related discipline (desirable).
- Professional accreditation via RICS, CIOB or equivalent (desirable).
All candidates must be able to obtain BPSS Security Clearance. Click here for more on this: BPSS Check
The Company
ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences.
We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.
As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you.
Join ISS and be part of something bigger.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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