Area General Manager

Area General Manager

Location: London

CBRE Global Workplace Solutions (GWS) is the global leader in Facilities Management services, delivering innovative workplace solutions across EMEA. We’re seeking an experienced Area General Manager to lead a portfolio of client contracts, driving operational excellence, financial performance and client satisfaction.

Key Responsibilities

• Leadership & Portfolio Management: Lead and develop a portfolio of contracts, ensuring operational delivery meets and exceeds client expectations.
• Client Relationship & Growth: Build strong client partnerships, identify growth opportunities, and support contract retention and re‑tender success.
• Financial Performance: Own financial delivery across the portfolio, including revenue growth, cost control, and profitability targets.
• Operational Excellence & Compliance: Ensure consistent delivery of high‑quality services aligned with company policies, governance and contractual obligations.
• Health, Safety & Risk Management: Maintain a strong safety culture, ensuring full compliance with HSE standards across all operations.
• People & Team Development: Build and lead high‑performing teams, including recruitment, succession planning, coaching and performance management.

Candidate Requirements

• FM Industry Experience: Proven track record within Facilities Management, ideally at Contract or Account Manager level or above.
• Leadership & People Management: Strong experience leading teams, driving performance, and developing talent.
• Client Engagement Skills: Demonstrated ability to build relationships and influence senior stakeholders.
• Commercial & Financial Acumen: Strong understanding of financial drivers, P&L management, and business growth.
• Operational & Strategic Thinking: Ability to balance strategic planning with hands‑on delivery in a fast‑paced environment.
• Communication & Influencing Skills: Excellent interpersonal, negotiation and problem‑solving capabilities.

Why Join CBRE?

• Global, market‑leading organisation
• Opportunity to lead high‑profile client portfolios
• Strong career progression and development
• Collaborative, people‑first culture

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