Location: Seaton Delaval
Salary: £27,476 + Bonus
Hours: Full Time – 37.5 Hours
Working Pattern: Monday to Friday
Working Model: Hybrid Working – 1 Day Working From Home Per Week
We’re recruiting on behalf of a leading Fleet Solutions business for a Customer Service Fleet Administrator to join a busy, fast-paced customer support team within a growing commercial environment.
If you enjoy helping customers, thrive in a busy office and are confident handling calls and emails, this could be a great opportunity to join a supportive team with full training provided.
What You’ll Be Doing
- Handling inbound and outbound customer calls
- Responding to customer queries via email
- Supporting customers through the vehicle and benefits process
- Managing orders, deliveries and ongoing account queries
- Liaising with suppliers, dealerships and external partners
- Updating internal systems and maintaining accurate records
- Explaining costs, options and scheme information clearly
- Working towards team targets and service standards
- Delivering excellent customer service every day
What We’re Looking For
- Strong customer service and communication skills
- Comfortable working in a fast-paced environment
- Confident speaking on the phone and handling high volumes of enquiries
- Good IT skills, including Microsoft Office
- Organised with strong attention to detail
- Positive attitude and willingness to learn
- Previous call centre or administration experience is beneficial but not essential
What’s In It For You?
- Salary up to £27,476 plus bonus
- Hybrid working model – 1 day working from home per week
- Full training provided
- Monday to Friday working pattern
- Supportive team environment
- Long-term career opportunities
- Immediate interviews available
This is a fantastic opportunity for someone looking to build a career within customer service and administration with a growing Fleet Solutions organisation.
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