Key Responsibilities
Sales & Business Strategy
- Set and track sales/productivity goals; adjust strategies based on trends and market shifts.
- Forecast sales, plan payroll, and align hiring plans with business needs.
- Partner with leadership and corporate teams to implement operational processes and ensure product flow.
Customer Experience
- Model and coach selling/service standards; lead team selling and floor leadership.
- Develop clienteling strategies to build long‑term customer relationships and brand loyalty.
- Act as a trusted fashion advisor; share trends and styling insights.
- Resolve customer issues promptly with a solution‑oriented approach.
Team Leadership & Development
- Recruit, onboard, and retain top talent; maintain strong bench strength.
- Evaluate performance, provide feedback, and create development action plans.
- Foster an inclusive, collaborative, high‑energy culture; recognize and reward performance.
Operations & Compliance
- Own daily operations: scheduling, payroll, inventory, HR, and loss prevention.
- Maintain store presentation standards and ensure adherence to POS and operational policies.
- Utilize retail systems and reporting tools effectively.
Communication & Collaboration
- Communicate clearly and professionally; model active listening.
- Build trusting relationships with peers and corporate partners; keep leadership informed.
- Uphold ethics, compliance, and alignment with company goals.
Requirements
- 3+ years as a Store Manager (luxury retail preferred); proven ability in sales strategies, clienteling, and team development. A combination of education and experience will be considered.
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experience with retail systems.
- Ability to work in a fast‑paced environment.
- Strong English language proficiency. (for EU)
Schedule: Abilityto work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
What Coach Can Offer You
- An inclusive, innovative, and fun working environment.
- Internal mobility & career progression.
- 1 paid volunteering day per year and opportunities to volunteer with global projects.
- Learning & development opportunities with our Ambassador Programme.
- Regular social events.
- Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
- Attractive employee discount.
- Compelling incentive programme.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
#J-18808-Ljbffr…