Chief Operating Officer

A senior leadership opportunity has arisen for an experienced Chief Operating Officer to join a well-established organisation operating across multiple frontline service areas.

This is a key executive role, responsible for leading and developing operational delivery across accommodation-based services, community support programmes, and organisational infrastructure.

The successful candidate will provide strategic and operational leadership across a diverse portfolio of services, ensuring high-quality, compliant, and sustainable delivery.

Responsibilities

• Strategic and operational leadership across multiple service areas
• Oversight of accommodation and supported housing services
• Leadership of crisis, drop-in, and community-based support provision
• Safeguarding, risk management, and quality assurance frameworks
• HR, governance, compliance, and organisational infrastructure
• Operational systems development and service improvement
• Partnership and stakeholder engagement across sectors
• Financial oversight and contribution to organisational sustainability

Qualifications

• Significant leadership experience within housing, health, social care, or voluntary sector services
• Strong operational management experience across complex environments
• Proven ability to lead multi-service teams and deliver strategic objectives
• Strong understanding of safeguarding, compliance, and risk management
• Experience managing budgets and performance frameworks
• Excellent communication and stakeholder engagement skills

Desirable

• Experience within housing or supported accommodation services
• Knowledge of housing legislation and supported housing models
• Experience of systems improvement or organisational transformation

This is a fantastic opportunity for a values-driven leader to take on a high-impact role within a growing organisation.

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