Clerical Officer – Head and Neck | Liverpool University Hospitals NHS Foundation Trust

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Band 2 Clerical Officer – Full time

This post is open to employees of the five LAASP organisations: The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital and The Walton Centre.

Responsibilities

• Register new referrals and book appointments via IPM & E‑referral.
• Answer telephone queries and provide customer service to patients and staff.
• Perform general office tasks including data entry and administrative support.
• Work closely with existing clerical staff and interact with patients on the telephone.

Qualifications

• Good IT/keyboard skills, strong communication and organisational abilities.
• Self‑motivated and able to work well under pressure while handling high volumes of patients daily.
• Accuracy and attention to detail are essential.
• Experience in the NHS is preferable; full training will be provided.

Application closing date: Wednesday 22 April 2026.

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