Job Summary
Position title: District ManagerReports to: Operations DirectorArea of Responsibility: Manchester
As a District Manager, you are responsible for the daily operational leadership development of the stores in your district, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, and risk & compliance structures. By leading and engaging your Store Manager team, the overall goal is to create great guest experiences that lead to an optimized overall store performance.
Your success depends on your ability to lead, develop, and retain a highly engaged team, ensuring all operational and conceptual in-store requirements are followed to deliver best-in-class guest experiences. You are accountable for meeting the cost budget, reaching the district’s sales targets, and EBITDA through existing and new company initiatives.
Key Responsibilities
- Performance Management: Build sales and optimize store EBITDA across your district to achieve or exceed defined KPI targets.
- Value-Based Leadership: Effectively lead your Store Managers in alignment with company virtues and operational principles, acting as a “coach of coaches.”
- Employee Engagement: Develop and engage your Store Managers through robust development plans, consistent feedback, and team meetings, securing an employee engagement score that meets or exceeds benchmarks.
- Recruitment Practices: Responsible for candidate selection, pre-boarding, and onboarding of Store Managers, and for building the future store talent pipeline for your district.
- Operational Requirements: Maintain a safe and healthy work environment by enforcing hygiene, health, and safety standards; ensure conceptual store structures are maintained to the highest local standards.
- Guest Experience: Ensure a “guest-first” approach is the standard across all stores, building strong guest relations and increasing overall guest loyalty.
Key Qualifications
- Minimum 3 years of experience in a similar leadership role
- Experience operating store(s) in a food & beverage chain is a requirement
- Experience leading teams through Store Managers
- Excellent interpersonal and leadership skills
- Strong analytical and performance management skills
- A proven track record in optimizing overall store performance across multiple stores
Key Performance Indicators
- Operational Requirements: Hygiene standard, pest and fire safety control, and overall 4-wall compliance
- Employee Engagement: Employee engagement score, employee turnover, and quick quits
- Guest Experience: Returning guests, app conversions, complaints, waiting time, product availability, store audits
- Store Performance: Sales target, waste, salary cost, productivity, overhead cost, and 4-wall EBITDA
Why Work With Us
- Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
- Leadership & Educational Programs: Access continuous learning and growth opportunities through internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
- Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
By joining Joe & the Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community.
About Joe & The Juice
JOE & THE JUICE is a healthy fast casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employing more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade off between taste and health.
We serve high quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products and towards the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.
We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.
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