Senior Manager, Below Ground Data, Capacity & Insight

Job title: Senior Manager, Below Ground Data, Capacity & Insight (Ref 45337). Division: Asset Operations & Capital Delivery. Location: Hybrid – Kemble Court, RG2 6AD. Contract type: Permanent Full-time. Hours: 36 hours per week, Monday to Friday. Salary: £68,060 – £75,000 per annum (depending on skills and experience). Closing date: 02/06/2026. Internal title: Operations Data & Insight Mgr.

Responsibilities

• Lead, manage and coach a team of around 20 people, managers and analysts including performance management, task leadership and talent/career progression.
• Steer appropriate prioritisation of work and align strategic direction with the needs of the business.
• Embed the team and its ways of working into the business as usual environment.
• Drive demand & capacity planning and data insight teams as a central hub / centre of excellence.
• Shape and drive the functional strategy, directly influencing any changes required to achieve this.
• Coordinate and communicate the forecasting and capacity planning model.
• Be a leading contributor in the financial annual budget cycles.
• Liaise with field and office teams to ensure data is accurate, we are resourced and in control of our expected volumes to achieve business targets.
• Accountability for data integrity across the centralised service centre.

Qualifications and Experience

• Significant team leadership and people management skills and experience.
• Experience in a data‑heavy environment, familiar with data terminology and equipped with problem‑solving and logical thinking.
• Experience working in a similar asset and operations‑driven environment such as utilities or large‑scale engineering.
• Experience in operational or customer planning, capacity planning, or data and insight is a big plus.
• Ability to manage own workload and take a proactive approach.
• Highly analytical and confident using data to spot options, make recommendations, and develop others.
• Resilience and ability to build credibility quickly.
• Comfortable working with senior leaders and influencing decisions.
• Experience in the water industry would be great, but suitability from similar sectors such as utilities, telecoms, or manufacturing is also welcomed.

Benefits

• Competitive salary between £68,060 & £75,000 per annum (depending on skills and experience).
• Annual leave – 26 days holiday per year increasing to 30 with length of service (plus bank holidays).
• Car allowance of £5,800 per annum.
• Performance‑related pay plan linked to company performance measures and targets.
• Generous pension scheme through AON.
• Private medical health care.
• Range of benefits to support health, wellbeing and finances: annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.

EEO Statement

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments – whether that’s extra time, accessible formats or anything else – just let us know, we’re here to help and support.

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