Emergency Preparedness Resilience and Response Officer (EPRR)

The Emergency Preparedness, Resilience and Response (EPRR) support officer will work to support delivery of an effective Trust-wide EPRR service, supporting the implementation of EPRR plans across the Trust. The post-holder will work closely with the Lead EPRR Officer to provide day-to-day support to managing the EPRR work plan priorities, ensuring that Trust business continuity planning is effective and comprehensive. The post holder will support the Trust’s EPRR Lead in complying with obligations as a category 1 responder under the Civil Contingencies Act 2004, Health and Safety at Work Act 2012 and NHS England EPRR Framework 2015.

Responsibilities

• Support and run the incident command centre and processes during live / ongoing incident response.
• Ensure the emergency preparedness, resilience and response work is effective and support the lead in successful delivery for the Trust.
• Support delivery of activity, including continuous quality improvement cycles, to adopt best practice within the EPRR work plan.
• Responsible for updating and implementing all business continuity and EPRR policies, plans and processes within Trust localities; facilitate Trust-wide development of business continuity plans in line with ISO 22301:12 and embed these processes in day-to-day practice.

Qualifications & Experience

• Professional emergency planning or business continuity diploma.
• Degree or equivalent level of demonstrable knowledge and experience/training in EPRR and/or Business Continuity Management, and relevant qualification.
• Experience of emergency planning and business continuity within NHS, local authority or similar.
• Experience of incident management activity and planning.
• Experience of developing, reviewing, and testing emergency policies, plans and procedures in line with local and national guidance.
• Knowledge of resilience legislation and guidance, including the Civil Contingencies Act 2004 and ISO 223101.
• Up-to-date knowledge of the local and national agenda in relation to resilience.
• IT literate and competent in Microsoft applications.
• Excellent verbal, written and presentational techniques.
• Ability to prioritise workload and meet deadlines under pressure.
• Experience of working in the NHS, CCG or Local Authority.
• Experience of business continuity management.
• Experience of delivering training to staff at all levels.
• Experience of report writing.
• Experience of policy development.
• Full driving licence.

Skills

• Excellent interpersonal and communication skills; able to communicate with people at all levels.
• Effective verbal and written communication skills for conveying complex information.
• Analytical skills: ability to prioritise own work, problem solve, and pay attention to detail.
• Planning and organising skills: manage complex tasks with tight deadlines, plan own workload, be organised and methodical, responsible for planning rosters and incident command day-to-day management.
• Physical skills: keyboard skills, IT packages, manipulating data; ability to lift equipment.
• Physical effort: work at PC for long periods, typing for long periods.
• Mental effort: prepare detailed reports; participate in meetings at Trust and local level; manage incidents and unquantified risk and ambiguity over prolonged periods.
• General: demonstrate initiative and enthusiasm; confident and operate effectively in stressful situations; self‑motivated and proactive; ability to work flexibly.

Desirable Criteria

• Experience of emergency planning and business continuity within NHS, local authority or similar.
• Experience of delivering training to staff at all levels and ability to communicate with people at all levels.
• Ability to work accurately and with attention to detail.

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