General Sales Manager

Job Introduction

We are currently recruiting for a General Sales Manager to join the management team at our Toyota Dealership in Stratford‑upon‑Avon. The hours of work are between 8.30 am to 6 pm Monday to Saturday, with a day off in the week and working Sundays on a rota basis. Benefits include the use of a company car and an OTE of £68,000.

Role And Responsibilities

• Build trust, communicate effectively and exceed our customers’ expectations; ensure the buying experience is industry leading. Handle customer queries and complaints and resolve them effectively.
• Support the sales team in daily operations including customer contact, sales funnel management, deal building and closing, and professional vehicle preparation whilst ensuring stock is kept to the company’s agreed levels.
• Drive the sales process and support the sales team in achieving monthly KPI’s for unit sales, profit per unit, finance penetration and add‑on products, to ensure budgetary sales / profit forecasts are achieved.
• Accurately complete all paperwork and provide reports on all sales activities ensuring accurate sales forecasts.
• Ensure the sales team accurately and vigorously collects all customer contact and vehicle data to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).

About You

• You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.
• You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.
• You must be able to demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
• In addition you need to have strong management and leadership skills, a winning mentality and a real passion for the brand.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What We Offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In‑house, manufacturer & professional qualifications
• Free Parking / On‑site Parking
• Company Events

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