EMEA Fulfillment CX Program Manager

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TikTok is seeking a skilled professional to join their EMEA E-Commerce Governance and Experience team. This role focuses on enhancing the delivery experience based on data and customer feedback. The ideal candidate will have experience in strategy and project management, especially within customer experience and e-commerce.

Your responsibilities will include analyzing data for actionable insights, managing project implementation, and engaging stakeholders to drive customer satisfaction. A Bachelor's or Master's degree and strong communication skills are required.

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