Overview
An exciting opportunity has arisen for an experienced, motivated and enthusiastic person to work as a Senior Service Administrator to support the Lewisham Community Mental Health Teams located in Deptford (London Borough of Lewisham).
Responsibilities
The post holder will be part of an administrative team, responsible for providing comprehensive administrative support to the multi‑disciplinary clinical team and working closely with the Business Manager to ensure administrative processes are operating effectively and efficiently to required standards.
We are looking for a highly organized, efficient, flexible and proactive person with excellent communication skills to work in the busy team processing referrals and various administrative tasks, and who can balance work demands along with the changing needs of the service. The role requires the post holder to communicate with patients and visitors, and to develop collaborative working relationships with colleagues and external agencies.
Qualifications
The post holder must have an excellent telephone manner, good IT skills with experience using Microsoft Office packages (Word, Excel and Outlook) to produce letters/documents. Other tasks include, but are not limited to, booking appointments, ordering of stationery, processing of post, scanning, photocopying, and various other tasks. You must be able to prioritise your workload, be effective at implementing good working practices as well as having a flexible and proactive approach to work, and will be required to cover colleagues when on leave.
Team
This is a multi‑disciplinary team of mental health practitioners including psychiatrists, nurses, occupational therapists, psychologists, social workers, mental health advisors, employment specialists and support workers supporting people experiencing serious mental illness.
Benefits
- Comprehensive pay, pension, and leave package, dependent on role and length of service.
- Work‑life balance and flexible working options, including part‑time working and job sharing, where applicable.
- Career development opportunities through mentoring, coaching, positive people management, collective leadership and other talent programmes.
- Car lease benefits with competitive deals.
- NHS discounts up to 10% through the Health Service Discounts website.
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