Salary: £33,500 pa (negotiable based on skills and experience). Permanent, full time 37.5 hours per week. Benefit includes health cash plan and two paid volunteering days per year. On‑call shift pay £14.30 per session. Located in Norwich. No Certificate of Sponsorship available for this role.
Home is more than a place to work – it’s where you can be yourself, feel trusted, and know the work you do matters. You’ll lead and coach a committed team delivering supported housing services that genuinely change lives.
What you’ll do
- Lead and coach a team to deliver safe, person‑centred supported housing services
- Champion safeguarding and health and safety across the service
- Manage performance, supporting colleagues to grow and deliver great outcomes
- Oversee service quality, contracts, KPIs and customer satisfaction
- Work closely with customers and partners to improve services and outcomes
Why join us?
You’ll work with a wide range of customers, colleagues and stakeholders, gaining experience across leadership, operations and service improvement. You’ll have access to leadership training and development, support from experienced colleagues, and the chance to shape how services are delivered. This is a role where you can stretch yourself, learn every day, and see the impact of your work. Be part of one of the UK’s Great Places to Work.
You have
- Experience leading and supporting teams in housing or care settings
- Confidence managing performance and coaching others to succeed
- Strong understanding of safeguarding and customer‑focused practice
- Experience working with people with diverse and complex needs
- Ability to manage priorities across varied responsibilities
The practical bits
- Open to agreeing a work pattern and managing your own diary
- Service‑based role with flexibility to work from home and work alongside customers
- Opportunity to network across services and with commissioners to ensure service standards are delivered
- Required enhanced DBS; pay for DBS check
- Need to be able to drive and have access to your own vehicle insured for business purposes
What’s in it for you?
- 34 days leave, rising to 39 days (including bank holidays and a “me day”); option to buy 5 more each year
- 2 paid volunteering days each year
- Health cash plan saving you (and your children) £1,140+ each year covering dental, opticians, prescriptions and more
- Matching pension contribution (up to 7%) and life insurance of 3x basic salary
- Family‑friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
Find out more
For reasonable adjustments, email recruitment@homegroup.org.uk. This role will close early, so don’t wait to apply.
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