Customer Complaints & Resolution Specialist

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Daimler AG in Milton Keynes is seeking a Customer Resolutions Specialist to manage investigations and resolutions for customer complaints at Mercedes-Benz Financial Services UK Limited. The role demands strong communication skills and customer focus to navigate various complaint scenarios while adhering to relevant legislation.

You will negotiate outcomes and manage cases, utilizing your high emotional intelligence and attention to detail. A competitive salary, discretionary bonus, and access to wellbeing resources are offered to support your development.

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