You’ll provide dedicated customer service to a portfolio of Agriculture clients with accountability for sales, service, risk and operational delivery. You will have both external and internal stakeholders, internal stakeholders may include Sales, Product Development, Risk & Compliance teams. As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package.
Responsibilities
- Conduct face to face meetings with Agriculture customers, with up to 80 clients in portfolio
- Provide outstanding customer service to these clients
- Drive revenue growth through understanding customer needs and by adopting a needs‑based approach which engages clients and increases new business
- Grow the business sustainably, by identifying opportunities to expand the portfolio and broadening client relationships by leveraging HSBC’s extensive network
- Learn about the customer’s business and industry to promote insights, enrich client conversations and deliver fair outcomes
- Conduct pro‑active credit risk assessments and customer due diligence reviews
- Manage financial crime risk by identifying, assessing, accepting, monitoring and mitigating risk while adhering to HSBC’s operational risk standards and policies
- Provide support across Derbyshire and the surrounding area; travel will be expected
Qualifications
- Experience of working in Commercial Banking or a similar entity
- Agricultural sector knowledge would be advantageous
- Knowledge and understanding of commercial credit and lending
- Experience of building effective networks and developing trusted relationships
- Effective written and verbal communication skills
- Understanding of risk management with experience of ensuring own/others’ compliance with policies and relevant regulatory processes
Benefits
This role includes private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
EEO Statement
At HSBC, we are committed to creating diverse and inclusive workplaces – no matter gender, ethnicity, disability, religion, sexual orientation, socioeconomic background or age. We are proud to be a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.
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