This role is responsible for leading ongoing client engagements, providing expert technical and business consultancy on the effective use of VSBS Products and Solutions. It will require partnering with clients to understand and document requirements, bring clarity to the solution view, whilst leveraging understanding of product-specific processes, constraints, and strategic direction.
The Product Consultant II will be associated with a specific Solution Group, however there will be a focus on delivering successful adoption by the client of the complete VSBS products they have purchased so a general understanding of other VSBS products will be required.
This role will lead sustained client engagements, acting as a trusted advisor to guide solution usage, optimisation, and long-term adoption, with a strong focus on reviewing client application usage and business processes to identify optimisation opportunities and drive continuous improvement.
The role will focus on complex, high-value client environments, including optimisation initiatives, business process improvement, and advanced solution consultancy.
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