Integrated Care Clinician (Nurse) – Cwmbran – INTERNAL
The post holder will undertake telephone triage assessments of patients in an efficient way, advise the most appropriate intervention to meet the needs of the patient using best clinical practice, and adhere to Trust policy, protocols and guidelines. The role is carried out autonomously, assessing and advising callers within agreed guidelines.
Are you ready for a new direction in your career with new exciting challenges?
Now is a great time to work for Integrated Care as we continue to grow our offer to patients and deliver a clinically effective, patient centred service. We are looking for more Triage and Assessment Nurses to join us in meeting the challenges of urgent and emergency care across Wales.
Integrated Care is a service that gives the people of Wales access to urgent out-of-hours care, 24‑hour health information with signposting and access to urgent dental services.
Are you looking for a different way to make the most of your nursing experience? If so, we have roles for amazing people like you!
We at Integrated Care recognise that the ongoing pressures in many patient‑facing roles are leading nurses to feel undervalued and over‑worked. This is an opportunity to deliver outstanding patient care without the physical strains of hands‑on care, in a non‑patient‑facing setting, which allows you to focus on prudent health for your patients.
Main duties of the job
Integrated Care is at the forefront of an improving urgent and emergency care offering for the people of Wales, both online and over the phone.
We employ a wide range of colleagues, from call handlers to nurses, paramedics and data analysts, working as part of a multi‑disciplinary team alongside GPs, pharmacists and mental health practitioners.
The role is dynamic, drawing upon your clinical assessment skills to help and advise a broad spectrum of patients, from minor ailments and injuries to complex and urgent conditions, and to hone your skills in a remote clinical decision‑making environment.
As a Band 6 triage and assessment nurse you will have the autonomy to make decisions but be supported by our experienced team of senior clinicians, practice coaches and multi‑disciplinary colleagues.
Our highly trained teams work closely with urgent care GPs and pharmacists in looking after Wales urgent care needs. Working for Integrated Care will mean you make a real difference to people’s lives and health as we engage with thousands of patients each week.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Our workforce is made up of over 4 000 remarkable people who contribute to the delivery of world‑class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient‑facing role or within our range of support services, the work you do enables us to provide high quality care, wherever and whenever we are needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under‑represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you are sure to find a career with us which is fulfilling, challenging, and rewarding.
Job responsibilities
Key responsibilities include conducting telephone triage assessments and advising callers on appropriate interventions, working autonomously within agreed guidelines, and collaborating with multi‑disciplinary teams to provide high quality care.
Person Specification
Qualifications and/or Knowledge & Experience
- NMC Registered Nurse (adult or child), relevant clinical practice as a nurse in front line, acute or chronic care, or telephone‑based triage. HCPC Registered Paramedic with demonstrable post‑registration experience as a paramedic in front‑line services.
- Evidence of undertaking regular update training and continuous personal/professional development as required by the regulating body.
Other
- Flexible approach to work – expect to work a rotating shift system including nights and weekends (unsocial hours).
Values
- Able to demonstrate the Trust values and behaviours.
Aptitude and Abilities
- Able to demonstrate strong listening and communication skills.
- Able to demonstrate team working with a collaborative style.
- Able to work on own initiative and make decisions.
- Able to demonstrate sound clinical decision‑making capabilities.
- Be able to demonstrate high levels of current clinical knowledge, computer literate, committed to personal development.
- Committed to ongoing training and development including mandatory updates.
- Ability to work under their own initiative without direct supervision.
- Ability to speak Welsh.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£40,559 to £48,841 a yearper annum, pro rata
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