Payroll Consultant

• Permanent/Regular or Fixed Term Contract/Temporary: Permanent (UK and ROW) / Regular (US)
• L&G Business Unit: Legal & General Retirements Institutional
• L&G sub Business Unit: INSTITUTIONAL RETIREMENTS
• Primary Location: Hove, One City Park
• Job Family: Defined Benefits

Job Description

We’re recruiting for a Payroll Consultant to join us. We’re offering a competitive base salary.

Are you looking to grow your career in a collaborative and customer‑focused environment? Join our Institutional Retirement – Client Services team, where you’ll help ensure pensioner payrolls transition smoothly and accurately. You’ll be part of a supportive team committed to delivering excellent outcomes for our customers, while developing your skills in a role that values precision, integrity and continuous improvement.

What you’ll be doing

• Loading pensioner scheme data and amendments onto the appropriate administration systems
• Managing buy‑in payments and true‑up calculations accurately and within agreed timescales
• Reconciling payments and benefits to ensure they align with benefit specifications
• Supporting the testing and documenting of processes to drive consistency and quality
• Following agreed procedures to maintain robust audit trails across all data items
• Keeping internal teams and relevant third parties informed to support excellent customer outcomes
• Maintaining compliance with key regulatory requirements including GDPR and treating customers fairly
• Working collaboratively across teams to ensure accurate, timely and customer‑focused service delivery

Who we’re looking for

• Experience working with data and confidently using Excel functions
• Experience loading benefits or data into administration systems
• Ability to organise and prioritise workload to meet deadlines
• Strong customer focus and the ability to build positive working relationships
• Understanding of defined benefit pension schemes (beneficial)
• Knowledge of GDPR, money laundering, complaints handling and related legislation (beneficial)
• Pension or payroll qualifications such as CII, PMI or CPP, or equivalent experience (beneficial)
• A proactive approach to identifying and reducing risks within processes

Benefits

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

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