Business Support And Intelligence Officer

Business Support and Intelligence Officer

Location: Hybrid working – minimum one day per week in office at Tor Hill House, Castle Circus, Torquay.

Hours: Part time – 22.2 hours per week.

Pay: £14.82 per hour PAYE. Contract: Temporary contract for initially 3 months, starting ideally by early July.

Main duties and responsibilities

• Analyse and interpret complex statistical and operational data to support the Community Safety Business Unit.
• Compile reports and provide operational insights to aid effective team management and service delivery.
• Identify trends and patterns from historical and incoming data to support case management and performance monitoring.
• Prepare briefing packages and intelligence reports for officers and managers.
• Maintain and update back‑office databases and ensure data quality standards are adhered to.
• Support Freedom of Information requests, media enquiries and reporting requirements.
• Assist with continuous business improvement initiatives and operational planning.
• Maintain confidentiality and comply with data protection and information sharing protocols.

Person Specification

The successful candidate will demonstrate:

• Excellent attention to detail and a high degree of accuracy.
• Strong Microsoft Excel skills and confidence working with data and statistical information.
• Ability to analyse, summarise and interpret complex information.
• Excellent organisational and communication skills.
• Ability to work independently and as part of a small team.
• Commitment to maintaining confidentiality and handling sensitive information appropriately.
• Experience of data collection, validation and reporting.
• Strong IT skills and confidence using Microsoft Office applications.

Desirable experience includes

• Experience working within a multi‑agency or public sector environment.
• Knowledge of community safety or related services.
• Experience using databases and case management systems.

Specialist requirements

• Successful applicants will be subject to vetting checks.
• Candidates must comply with data protection and information sharing protocols.
• Ability to travel efficiently around the Torbay area may be required.

Equal Opportunity Statement

The Red Snapper Group is an equal opportunities employer.

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