People Transformation Specialist
Why this job matters
This role is responsible for driving business readiness across key transformation projects, including training, enablement and stakeholder engagement, helping teams adopt new ways of working in a fast‑paced, AI‑enabled environment. Sitting within the UK Business People Transformation & Change team, you will support the delivery of critical transformation initiatives, working closely with Programme, Business and People & Culture leadership. Reporting to the Senior Manager, this is a hands‑on role suited to someone who thrives in ambiguity, can quickly create clarity and structure, and focuses on delivering real execution and adoption. You will play a key role in redesigning ways of working, partnering across the People Transformation team to maximise workforce impact and realise the benefits of the operating plan transformation.
What You’ll Be Doing
- Act as a trusted advisor to business leaders, translating change needs into clear, actionable initiatives
- Lead end‑to‑end design, delivery and review of people transformation initiatives aligned to the UK Business Operating Plan
- Work across multiple projects and workstreams, flexing to priorities and building cross‑functional capability
- Drive a strong customer service culture, owning issues through to resolution and identifying improvements
- Provide expert advice to enhance organisational, team and individual effectiveness
- Support strategy, methodology and policy development through insight‑led analysis and recommendations
- Analyse and synthesise data to deliver insights, build cases for change and assess colleague impacts, leveraging AI where appropriate
Essential Skills/Experience
- Ability to take a project brief and translate it into clear, practical delivery plans
- Strong delivery discipline, managing work to deadlines and budgets while mitigating risks
- Highly effective at managing and influencing stakeholders across all levels and functions, building strong relationships
- Confident handling complex situations, taking ownership and driving outcomes even where direction is unclear
Desirable Skills/Experience
- Strong commercial thinker with analytical capability to assess financial risk, people impacts and take appropriate action
- Customer‑focused mindset, consistently prioritising delivery of excellent customer outcomes
- Proven track record of driving change across HR Business Partnering, people transformation and cultural initiatives
- Role model for honest, constructive and respectful feedback
- Agile learner who quickly builds capability, embraces change and adapts to new programmes
Our Package
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.
Your core benefits include:
- 10% on target annual bonus
- Access to an online private GP 24/7 for you and your immediate family
- Market‑leading paid carers leave with up to 2 weeks off
- Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
- Discounted EE and BT products, including mobile and broadband
- Market‑leading pension scheme – 5% from you and 10% from us
- Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
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