Service Desk Leader | People-Focused IT Support & Incidents

Great Ormond Street Hospital is looking for a Service Desk Manager to lead the Service Desk function, focusing on service quality and team performance. Based in London, you’ll support 300 colleagues across Windows and Mac environments.

The role involves coaching your team, managing service incidents, and working with senior stakeholders. The position offers a salary of £53,000 annually, along with a wide range of benefits including 30 days of annual leave and a flexible working approach.

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