ITSM Service Delivery Lead – Continuous Improvement

Matchtech is seeking a proactive Service Management Coordinator to join their team in central London. This hybrid role requires driving service improvements and managing internal escalations, ensuring high-quality IT support. With responsibilities including leading service review meetings and collaborating with global service desk teams, this position offers exposure to senior stakeholders in a dynamic tech environment.

The role demands strong IT Service Management knowledge and excellent communication skills.

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