Blackpool Teaching Hospitals NHS Foundation Trust
Admin and Clerical
The closing date is 03 June 2026
Applications are invited from well‑motivated, enthusiastic persons for the post of Clerk Receptionist in East Lancs Sexual Health Services.
Applicants should have experience of working with the general public on a day‑to‑day basis. Experience of clerical work and having excellent organisational skills would be beneficial. Sexual Health Services uses their own IT patient record system and therefore the candidate must be computer literate as well as being practical and adaptable. Well developed communication skills and an ability to work as part of a team are vital requirements for this post. Due to the specialist nature of this service, an open, non‑judgemental and positive attitude is necessary. Shift patterns may potentially include working long days, evenings and weekends and working at our sites across East Lancashire.
Main duties of the job
The successful candidate will be expected to demonstrate the following skills:
- Ability to deliver services that are customer focused in a demanding environment
- Professional telephone skills
- The ability to accurately maintain and update system records
- Knowledge of clinical systems.
Commitment to undertake ongoing in‑service training and development is essential. You should be motivated, keen to learn and ready to embrace change. Our commitment to you is to provide the environment for this to happen, and to ensure that you are part of a defined preceptorship programme.
If you are motivated to deliver high standards of care and have the personal qualities and characteristics as outlined, then this could be the post for you.
About us
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty‑five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents — it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three‑hour connections via rail to Edinburgh in the north and London in the south.
Job responsibilities
The post holder will assist in the provision of clerical support to the team members working in East Lancs Sexual Health team by undertaking basic office procedures in order to maintain an effective and efficient office system. Shift patterns may include working long days, evenings and weekends.
Face to face and telephone contact with members of the public will be undertaken, and the checking of clinic registration forms to ensure they have been completed correctly. Such information will include patient date of birth, address, GP, and telephone numbers.
Person Specification
Education and Qualification
- Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification
Experience and Knowledge
- Previous clerical experience
- Proven experience in delivering a range of administration tasks to a high standard
- Experience of working in a team
- Experience of working with the public / in a customer care environment
- Experience of the delivery of objectives within a constantly changing environment
Skills and Ability
- Utilising IT data collection formats and databases to produce reports for management information
- Ability to act on own initiative within policies and procedures, referring to manager as required
- Basic Microsoft Office including Word, Excel, Outlook and PowerPoint
- Keyboard skills for the regular use of computer systems
- Good interpersonal and communication skills with experience of dealing with people at a variety of levels
- Good organisational skills- able to deliver agreed objectives within an agreed time frame
- Excellent attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Blackpool Teaching Hospitals NHS Foundation Trust
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