Service Desk Team Manager

Company: Capita Shared Services Limited
Apply for the Service Desk Team Manager
Location: Newtownabbey
Job Description:

As a Service Desk Team Manager, you’ll lead and develop a team of Education-focused service desk analysts supporting teachers across Northern Ireland, working on a hybrid basis from Hillview House, Belfast. You’ll be accountable for service performance, team capability, and continuous improvement, working closely with stakeholders to ensure operational excellence.

What you’ll be doing

  • Lead, manage …

JBRN1_UKTJ

Posted: May 23rd, 2026