Contact Centre Manager: Lead 17 Agents in Sales & Service

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Office Angels is seeking a Contact Centre Manager based in Tyseley to oversee daily operations of a busy contact centre. This role involves leading a team of 17, ensuring exceptional customer service and meeting sales targets. The ideal candidate should have proven management experience in a fast-paced environment and possess strong communication and problem-solving skills.

The position offers a competitive salary of £40,000 and a permanent contract, with opportunities for professional development and a supportive work environment.

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