Strategic B2B ITSM Service Delivery Lead (Hybrid)

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Tiro Partners is seeking a Service Delivery Manager in London for a hybrid position. This role focuses on improving internal service delivery and developing scalable operations for B2B partnerships.

The ideal candidate has proven Service Delivery Management experience, strong analytical skills, and a customer-first mindset. You will be responsible for managing support functions, ensuring continuous improvement across service delivery, and collaborating with product teams and vendors.

Competitive salary of up to £90,000 plus bonus offered.

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