THE OPPORTUNITY As an Alliances ISE you will play a key role in managing and developing strategic relationships with our Focus and Core technology vendors. You will act as a trusted partner to internal teams and external vendors, ensuring vendor programmes are well governed, commercially effective, and aligned to growth objectives.
This is a hands-on role suited to an experienced IT channel professional who enjoys balancing operational delivery with commercial impact. You will support go-to-market initiatives, manage vendor performance, ensure certification compliance, and contribute to the continuous development of our clients’ vendor portfolio within the cyber security ecosystem.
KEY RESPONSIBILITIES
Vendor & Relationship Management Act as the primary point of contact for assigned Focus and Core vendors Build and maintain strong, collaborative relationships with vendor partners and internal stakeholders Gather feedback from internal teams and share insights with vendor Partner Account Managers (PAMs) to enhance partnerships Support dispute resolution and arbitration of vendor-related issues
Go-to-Market & Commercial Activity Collaborate with vendors and internal teams on joint growth and go-to-market plans Maximise outcomes from revenue-generating activities including focus days, enablement sessions, and partner events Optimise and manage MDF spend in line with agreed objectives Attend relevant vendor and partner conferences as required
Vendor Performance & Governance Monitor, track, and report on vendor performance metrics Identify and mitigate risks or challenges associated with vendor relationships Ensure vendors are fully onboarded, with all required documentation maintained (e.g. NDAs, terms and conditions) Manage and track changes to vendor programmes, pricing, certifications, and requirements
Portfolio & Enablement Review and assess new vendor opportunities and support the expansion of our clients’ Solutions portfolio Ensure appropriate vendor certifications and specialisations are achieved and maintained, coordinating training where required Support the vendor onboarding programme for new partners
Reporting & Internal Collaboration Track and manage sales reporting, monitor trends, and produce regular reports Support strategic planning activities including annual business plans and quarterly vendor reviews Maintain accurate data sources to ensure visibility of vendor information across internal teams Collaborate closely with sales, technical, marketing, and operations teams to ensure efficient resolution of queries and tasks
EXPERIENCE & QUALIFICATIONS
Essential:~1-3 years’ experience working within the IT channel (reseller, distributor, or vendor)~ Proven experience within the technology sector, ideally cyber security~ Strong understanding of vendor programmes, channel dynamics, and commercial frameworks~ Experience using CRM tools such as Salesforce~ Proficient in Microsoft Office 365~ A-Level or equivalent qualification, or equivalent professional experience
Desirable: Experience supporting strategic planning and vendor business reviews Exposure to MDF management and partner marketing activities…